Planned Work to Broadband Infrastructure
Scheduled Maintenance Report for Windsor Telecom
Completed
The scheduled maintenance has been completed.
Posted Jul 09, 2019 - 05:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 08, 2019 - 22:00 BST
Scheduled
Please be advised that planned maintenance on the Broadband infrastructure will take place 08th July 22:00 - 05:00 09th July. Due to the number of Broadband services involved this work will take place over several nights.

Users will have to be reconnected on one of the planned nights which will cause a service interruption of no more than 5 minutes within the planned works window. Users will only experience one service interruption during the programme of work.

If for any reason your broadband service does not restore as expected, we request that users power-cycle the on-site router in the first instance before contacting the emergency out of hours fault line.
Posted Jul 08, 2019 - 17:04 BST
This scheduled maintenance affected: Horizon Connectivity (FTTC, Ethernet, ADSL).