Windsor Telecom Status

Partially Degraded Service

Inbound Operational

Telephony Network Operational

Voicemail Operational

Call Recording Operational

Missed Call Alerts Operational

Callback Requests Operational

Conferencing Operational

WindsorPA Operational

Porting Operational

Horizon Operational

Portal (Unlimited Horizon) Operational

Incoming Calls Operational

Outgoing Calls Operational

Call Recording Operational

Collaborate Operational

Connect Operational

SIP Operational

Porting Operational

Horizon Connectivity Operational

FTTC Operational

Ethernet Operational

ADSL Operational

Mobile Operational

Incoming Calls Operational

Outgoing Calls Operational

SMS Operational

Data Operational

Porting Operational

Windsor Hosted Operational

Incoming Calls Operational

Outgoing Calls Operational

My Windsor Degraded Performance

My Windsor Portal Operational

My Windsor Mobile App Degraded Performance

API Operational

SMS Operational

Vision Call Statistics Operational

Survey Responses Operational

Faxing Operational

Incoming Faxes Operational

Outgoing Faxes Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 8, 2020

No incidents reported today.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

Portal Incident

Resolved - This incident has been resolved.
Jun 29, 14:51 BST

Update - We are still seeing a small percentage of customers experience issues with the portal. This incident will remain open throughout the weekend for further monitoring.
Jun 26, 17:08 BST

Monitoring - We have no further incidents but will keep this open for monitoring for another 24 hours.
Jun 25, 17:38 BST

Identified - We are still seeing a small percentage of customers experience issues with the portal. This issue will remain open throughout the day.
Jun 25, 09:40 BST

Update - Services are continuing to perform as expected. We will close this by 10am this morning.
Jun 25, 08:28 BST

Update - Services have resumed and we will continue to monitor into tomorrow morning.
Jun 24, 22:38 BST

Update - We are continuing to monitor for any further issues.
Jun 24, 19:11 BST

Monitoring - We have identified the issue and we are continuing to investigate this incident. We will continue to monitor our services this evening.
Jun 24, 18:29 BST

Investigating - We have been made aware that our customers are experiencing issues on our portal. We are currently investigating this matter with our supplier and will endeavour to update you as soon as we have identified the fault.
Jun 24, 17:30 BST

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

Jun 25, 2020

Jun 24, 2020