Windsor Telecom Status

All Systems Operational

Inbound Operational

Telephony Network Operational

Voicemail Operational

Call Recording Operational

Missed Call Alerts Operational

Callback Requests Operational

Conferencing Operational

WindsorPA Operational

Statistics and reporting Operational

Cloud Telephony Operational

Outgoing Calls Operational

Incoming Calls Operational

Management Portal Operational

Analytics Operational

Call Manager Plus Operational

Horizon Operational

Portal (Unlimited Horizon) Operational

Incoming Calls Operational

Outgoing Calls Operational

Collaborate Operational

Connect Operational

SIP Operational

Soft Client Operational

Connectivity Operational

Ethernet Operational

Broadband Operational

InTouch Phone System Operational

Incoming Calls Operational

Outgoing Calls Operational

InTouch Portal Operational

Mobile Operational

Incoming Calls Operational

Outgoing Calls Operational

SMS Operational

Data Operational

Porting Operational

Windsor Hosted Operational

Incoming Calls Operational

Outgoing Calls Operational

My Windsor Operational

My Windsor Portal Operational

My Windsor Mobile App Operational

API Operational

SMS Operational

Vision Call Statistics Operational

Survey Responses Operational

Faxing Operational

Incoming Faxes Operational

Outgoing Faxes Operational

Unified Comms - Xelion Operational

Incoming Calls Operational

Outgoing Calls Operational

Apps Operational

Reporting Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 1, 2024

No incidents reported today.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

Cloud Telephony Issue

Resolved - This incident has now been resolved.
There has been no further issues throughout our monitoring period since the system fix was applied.
Nov 27, 17:33 GMT

Monitoring - Our engineers have implemented a fix to the service outage and are currently monitoring the platform. We are seeing both inbound and outbound calls flowing as expected at this time.
Nov 27, 14:30 GMT

Investigating - A small number of our customers are currently experiencing a service outage on their Xelion phone system.
The outage appears to be intermittently affecting inbound phone calls only.
Our Support Team is actively working with the supplier to resolve this issue and a further update will follow in due course.
Nov 27, 12:56 GMT

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.