Website & Hosted Issue (Partial Outage)

Incident Report for Windsor Telecom

Resolved

We were experiencing network connection issues this morning which affected the ability to log into portals and make or receive inbound and outbound calls. This has been closely monitored for the last few hours and no other issues have occurred and the network connection is running as it should

Posted Feb 04, 2020 - 15:46 GMT

Investigating

We are currently experiencing issues with our website and internal portal. Some incoming and outbound calls are also affected by the network connection.
This is currently being investigated with our supplier and will endeavor to update you as soon as we have identified the fault.

Posted Feb 04, 2020 - 11:36 GMT

This incident affected: My Windsor (My Windsor Portal) and Windsor Hosted (Incoming Calls, Outgoing Calls).