Backend Cloud Telephony maintenance
Scheduled Maintenance Report for Windsor Telecom
The scheduled maintenance has been completed.
Posted Jul 13, 2021 - 00:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 12, 2021 - 22:00 BST
During this window, we shall update the media servers and other components handling calls to send their data and CDRs directly to the new cluster. This also involves a slight change to the way CDRs are handled and this will not affect their format.

Due to the nature of the work, and it needing to be performed across multiple availability zones, service should be considered at risk for the duration of the maintenance window.

We appreciate your understanding and would like to thank you for your ongoing support. If you have any questions or concerns, please do not hesitate to get in touch with our support team at
Posted Jul 08, 2021 - 16:39 BST
This scheduled maintenance affected: Cloud Telephony (Outgoing Calls, Incoming Calls, Management Portal, Analytics).